PC Project Management aims and commits to:
- Meeting the needs of its customers in every transaction with the company.
- The continuous improvement of the quality of the products it provides to its customers, so that their needs are met to the maximum extent possible
- The provision of all the necessary resources for the implementation and continuous improvement of the Quality Assurance
- The proper operation of the business, following faithfully and without deviation anything referred to in the current legislation and related to its activity
The quality assurance policy and quality objectives are defined and are fully compatible with the framework and strategic direction of the Company. Quality objectives are set and maintained as part of internal control, monitoring and system review processes with the ultimate goal of increasing customer satisfaction. Increasing sales at all levels of the business while retaining or increasing staff interact and collaborate with high customer satisfaction, elimination of complaints and system non-conformances.
In the above contexts, PC Project aims:
- in the development and institutionalization of simple and flexible operating procedures
- in the standardization of work methods.
- in ensuring the stability of the quality of the products offered
- in the development of mechanisms for early prevention and identification of quality problems.
- in the improvement and modernization of the company’s organizational structures.
- in increasing customer satisfaction
It is PC Project’s belief that the implementation of the Quality Assurance System according to the international standard ISO 9001:2015 will contribute the most to the realization of the company’s goals.
We firmly believe that quality is achieved by the proper organization of the company as well as by the analysis, recording, institutionalization, and implementation of clear operating procedures which are faithfully followed by everyone, until the final result is produced.
We declare that in the company:
- Quality is the driving force behind all its activities
- The final judges of the quality of our products and services are the customers